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Description

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  • This Task has been designed for use by Faculty, Staff. For Faculty, Staff
WashU IT uses an Automated Call Distribution (ACD) technology to support this service offering for CFU departments and schools on the Danforth campus. The service offering is typically used in high call volume areas that need to quickly route incoming calls to the next available service representative and/or allow calls to wait in queue.

Screenshots

Latest release -

No Release Notes.

Contacts

IT Service Desk
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